Payment Policy
At ShopFlix, we strive to provide you with a smooth, safe, and reliable payment experience. By making a purchase on our website, you agree to the following Payment Policy.
1. Accepted Payment Methods
We offer multiple secure payment options for your convenience:
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Credit Cards (Visa, MasterCard, American Express)
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Debit Cards (All major banks)
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Net Banking (Selected banks)
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UPI (Google Pay, PhonePe, Paytm, etc.)
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Wallets (Paytm, Amazon Pay, etc.)
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Cash on Delivery (COD) – Available in select locations
2. Payment Security
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All online transactions are processed through secure, encrypted payment gateways.
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ShopFlix does not store or share your credit/debit card details.
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For added safety, some transactions may require OTP (One-Time Password) verification.
3. Order Confirmation
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Orders are confirmed only after successful payment authorization.
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You will receive an email/SMS confirmation once your payment is processed.
4. Cash on Delivery (COD)
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COD is available on eligible orders, subject to location and order value.
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Additional handling fees may apply for COD orders.
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Repeated refusal of COD orders may result in restriction of this option.
5. Refunds & Cancellations
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Refunds for canceled or returned orders will be processed back to your original payment method.
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Refund timelines may vary depending on your bank/payment provider (usually 5–10 business days).
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For COD orders, refunds will be issued via bank transfer or wallet credit.
6. Pricing Errors
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In the event of incorrect pricing, ShopFlix reserves the right to cancel or adjust the order.
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Any deducted amount will be refunded to you as per our refund policy.