CUSTOMER CARE
Refund & Replacement
Transparent policies • Honest service • Customer-first approach
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Refund & Replacement Policy
We offer a refund or replacement if your order is damaged, defective, incomplete, or incorrect .
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Contact us at info@betasyshealth.com with your order ID and issue details.
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Cancellation Before Shipment
1
Refund Processing Time
Refunds are initiated within 7–14 business days after cancellation confirmation.
2
Bank Processing Time
Additional time may be required depending on your bank or payment provider.
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Important Note
❌ Refunds will not be processed for:
- ✔ Opened or used Ayurvedic products
- ✔ Customized formulations
- ✔ Requests made after 15 days from delivery
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Refund Methods
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Credit / Debit Card
Refund will be processed to the same card used during payment.
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Net Banking
Amount will be credited to the same bank account.
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Cash on Delivery
Refund via bank transfer after billing details are shared.
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You will receive email confirmation at each step of the refund process.
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